1.1- SELLER:








1.2- BUYER:


Name / Surname / Title: 







The subject of this contract, the Purchaser’s {FIRMAUNVAN} internet site from the web site where the order ordered by the qualifications and sales price of the specified product sales and delivery related to the Law No. 4077 on the Protection of Consumers and Distance Protection Contracts in accordance with the provisions of the Implementing Principles and Procedures determination of the rights and obligations of the parties.




Date: {DATE}



Product Name Total Product Amount



The type and quantity of the products, the quantity, the color of the brand / model, are as stated above.


Payment type: 

Delivery address: 

Total with




4.1- BUYER, {FIRMAUNVAN} web site, the basic characteristics of the product, selling price and payment method, and the preliminary information about the delivery of the information is informed and the electronic environment provides the necessary confirmation.

4.2- The product subject to the contract shall be delivered to the BUYER or the person / institution at the address indicated in the preliminary information on the website, depending on the distance of the BUYER for each product, provided that it does not exceed the legal period of 3 days.

4.3- If the product subject to the contract is to be delivered to another person / organization from the BUYER, the SELLER shall not be held liable for the person / organization to be delivered shall not accept the delivery.

4.4- The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with the guarantee documents and user manuals, if any.

4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price has to be paid by the BUYER in the form of payment preferred. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been liberated from the obligation to deliver the product.

4.6- After the delivery of the product, if the bank or the financial institution does not pay the product price to the SELLER due to the unauthorized or unlawful use of the credit card belonging to the BUYER in a manner not caused by the BUYER’s fault, the product shall be It must be sent to the SELLER within 3 days. In this case, the transportation costs belong to the BUYER.

4.7- The SELLER is obliged to inform the BUYER of the situation if there is no force majeure or the air opposition which is preventing the transportation can not deliver the product subject to the contract due to extraordinary situations such as interruption of transportation. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, and / or postpone the delivery period until the preventive situation disappears. If the buyer cancels the order, the amount paid shall be paid to him / her within 10 days.

4.8- The defective or defective products of the products sold with or without warranty certificate may be sent to the SELLER for the necessary repair within the warranty conditions.




The BUYER has the right to withdraw within 7 days from the date of delivery of the product subject to the contract to the person / organization indicated at him / her. In order to use the right of withdrawal, the SELLER must be notified by fax, email or telephone and the product has not been used in accordance with the provisions of Article 6. In case this right is used, it is obligatory to return the original invoice to the third party or the sample of the cargo delivery report indicating that the product delivered to the BUYER is sent to the SELLER. Within 7 days following the receipt of these documents, the product price shall be returned to the BUYER. If the original invoice is not sent, VAT and other legal obligations cannot be returned. The delivery price of the returned product due to the right of withdrawal shall be borne by the SELLER.




The right of withdrawal for non-refundable products, single-use products, copied software and programs, products with a deterioration or expiration date cannot be used. The use of the right of withdrawal in the following products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.


-Mobile Computer (No refund will be made after installing the original operating system.)

– All kinds of software and programs

-DVD, VCD, CD and cassettes

– Computer and stationery supplies (toner, cartridge, tape etc.)

– Cosmetic products

-Phone Contact




In the application of this contract, the Consumer Arbitration Committees and the Consumer Courts in the settlement of the BUYER or SELLER are authorized to the value declared by the Ministry of Industry and Trade.


In case the order is realized, the BUYER is deemed to have accepted all the terms of this contract.